Check answers below to some common questions, also read through our Terms and Conditions which contains other very important information about our holidays.
Watch the guide to safety on the mountains: PisteXcode.org
Are there any Ski & Snowboard schools ? - Yes lots ! see Lessons
Where can I rent skis ? - see Kit Hire
How much are lift passes ? - see Passes
What is included in the holiday cost ?
Weekly cost is based on 2 adults per room - see Prices & Availability.
Our Winter routine and facilities - see Routine.
20% or 10% VAT and French business taxes are included in the holiday cost.
Discounts for children between 5 and 16 if sharing with adult or more than 2 per room.
Under 5 FREE (including FREE lift pass) if sharing with adult or more than 2 per room.
Tax de Sejour. Now we operate as a Chambre d’hote and apartment, we include this charge in the price of your holiday.
What is NOT included in the cost ?
Airport and Station Transfers - see ‘Getting Here’
Lift pass - We can issue lift passes in the chalet see ‘Passes’
Holiday, Travel and Ski Sports Insurance - VERY IMPORTANT now after Brexit & Covid !!
Equipment Rental - Discounts available - see ‘Kit Hire’
Lessons - see ‘Lessons’
How do I get to Chalet Chataigne ? see Getting Here
When do Easyjet release their winter flights ? Click here for release dates.
When do the staff take their day off ?
Every Wednesday the staff have an evening off and the chalet kitchen is closed. Breakfast is still provided.
